Hidden service problems grow quietly.
Owners often hear about issues late, after dissatisfaction has already affected revenue, referrals, and reputation.
Premium customer experience platform
Protect customer experience. Automate customer support.
Two launch services for Bahrain owners: private human-led customer reporting and a website AI chatbot grounded in your approved company, shop, services, FAQs, prices, and policies.
Owner-direct reporting
Customer issues become private structured owner summaries.
Website AI answers
Website visitors get faster answers from your approved business details.
Two launch services
Choose the service your business needs first.
Premium setup
Click a service card to jump to the matching plan.
Problem
Hidden service issues cost more than owners usually see.
Aura is built for businesses that need direct visibility, better control, and a premium response layer.
Most sites give customers a weak voice.
If the website is only a brochure or a basic FAQ, customers still leave without real support or direction.
Most businesses lack owner-direct control.
Aura is built to give business owners clearer visibility and a more controlled customer experience surface.
Services & Pricing
Choose the Aura service that matches the problem.
Pick human-led customer reporting, website AI support, or the complete subscription when your business needs both.
Standalone
Aura Call Center Reporting
24/7 customer reporting where customers report to Aura by WhatsApp or phone.
Monthly
19 BD/month
Yearly: 199 BD/year
Save 29 BD/yearWhat it does
Private customer reporting handled by Aura.
Best for
Owners who want private issue visibility.
WhatsApp or phone reporting
Aura support reviews each report
Owner receives a private structured summary
Standalone
Aura Website AI Chatbot
AI-powered website chatbot grounded in your approved company, shop, service, FAQ, price, and policy information.
Monthly
25 BD/month
Yearly: 249 BD/year
Save 51 BD/yearWhat it does
Website AI answers grounded in approved business details.
Best for
Businesses with repeated website questions.
14-day free trial
No credit card required
Add the AI chatbot to your website in under 1 minute.
Most Complete
Aura Complete
Includes both services in one subscription.
Monthly
44 BD/month
Yearly: 448 BD/year
Includes both servicesWhat it does
Reporting plus chatbot in one subscription.
Best for
Owners who want reporting and AI support together.
Includes Reporting + Website AI Chatbot
Both services in one subscription
Complete customer experience setup
Human-led reporting
Use Aura Call Center Reporting when you want a real Aura support person to receive customer issues and send the owner a private structured summary.
Website AI support
Use Aura Website AI Chatbot when you want customers to get instant answers grounded in your approved shop, company, services, prices, opening hours, FAQs, and policies.
Bundle when both matter
Use Aura Complete when you want both owner-direct reporting and automated website answers in one subscription.
Aura Report workflow
A private reporting pipeline for customer service issues.
Aura Call Center Reporting is a standalone service for owner-direct visibility, not a public review platform.
Step 1
Customer issue
Customers report to Aura by WhatsApp or phone.
Step 2
Aura support reviews it
A real Aura support person reviews the report and captures the essentials clearly.
Step 3
Issue is structured
Details are organized into a private structured report for the owner.
Step 4
Owner notified
The approved owner contact receives a private WhatsApp report for review.
Owner delivery
Private structured report for the owner.
Customers report to Aura by WhatsApp or phone. A real Aura support person reviews the report and sends the approved owner contact a clear private summary.
Website AI Chatbot demo
Aura Website AI Chatbot for customer questions.
Aura Website AI Chatbot is a separate website support service grounded in the shop, company, service, FAQ, price, and policy information you approve.
Website assistant scope
Controlled answers, not open-ended guessing.
Aura Website AI Chatbot
Answers customer questions
Grounded in your approved shop, company, FAQs, prices, and policies
Add the AI chatbot to your website in under 1 minute
Website AI Chatbot preview
AI-powered answers grounded in your approved business data
Launch scope
Do you offer annual support packages?
Yes. It can answer from the services, packages, prices, and policies you approve for Aura.
Can customers ask about prices and opening hours?
Yes. Add your shop or company details, FAQs, prices, hours, and policies so answers stay accurate.
What if the chatbot does not know the answer?
It asks for a follow-up or guides the customer to contact the business instead of guessing.
Fallback: ask for follow-up when approved shop, company, service, FAQ, price, or policy information is missing. No medical, legal, financial, emergency, or professional advice.
Industries
Built for businesses that depend on trust.
Built for premium Bahrain businesses that need clarity, response control, and stronger conversion outcomes.
Clinics and medical businesses
Professional services
Beauty and wellness
Retail and e-commerce
Home services
Hospitality and bookings
FAQ
Straight answers for owners and decision makers.
The FAQ covers reporting, chatbot, Aura Complete, billing, and next phases.
Contact Aura
Ready to make customer issues easier to see and support easier to answer?
Start with the Website AI Chatbot trial, choose a reporting plan, or contact Aura to discuss the right setup for your business.
Best next step
Website AI Chatbot trial
14 days free. No credit card required.
Reporting plan
Owner-direct customer issue summaries.
Need help choosing?
Contact Aura for a clean recommendation.